Skip to main content
Loading…
This section is included in your selections.

A. Residential Trash and Recyclable Materials Collection Service:

1. Volume-Based Rates: Licensed haulers shall assess volume-based service rates for the total cost of residential trash and recyclables collection exclusive of any surcharges based on the trash container size. Licensed haulers may establish any base unit rate for the small trash service level and shall establish rates that incrementally increase the base unit rate by no less than eighty percent (80%) for the medium service level and by no less than one hundred sixty percent (160%) for the large service level.

a. The rates assessed by licensed haulers for residential customer trash and recyclables collection shall be bundled as one price and shall not be reduced to exclude the cost of recycling service regardless of customer request or declination of service; each customer bill shall include a statement identifying the requirement for recyclables collection as a matter of law.

b. Volume-based service rates shall be inclusive of container and not be assessed at an additional cost.

c. Licensed haulers are not required to reduce volume-based service rates for customers who provide their own containers.

d. Recyclable collection service shall be provided inclusive of the volume-based rates for trash collection service.

e. Surcharges: Volume-based rates are exclusive of surcharges which a licensed hauler may impose to cover fluctuating operating costs outside of the licensed hauler's control such as fuel costs or market-based recycling fees; provided, however, that no surcharge shall exceed twenty-five percent (25%) of the base unit rate applied uniformly to each residential customer service and be reflected as a separate item on the customer invoice.

2. Service Intervals: Licensed haulers shall provide weekly trash collection unless customer requests bi-weekly service, which shall be provided at a reduced rate.

3. Containers: Licensed haulers shall provide or verify that each residential customer is offered at least three (3) trash container sizes and service for small, medium and large trash containers for customer selection. If a customer does not make a selection, the licensed hauler shall provide a medium trash container.

4. When a customer overloads a container after being notified by the hauler more than three (3) times of such unlawful exceedances, a licensed hauler shall provide a customer with a container the next size up in capacity and shall impose new rates accordingly.

5. Recyclables: Licensed haulers shall comply with the following recycling requirements:

a. Provide every-other-week recyclables collection on the same day of the week as trash collection; provided, however, more frequent recyclables collection may be provided at the licensed hauler's discretion;

b. Provide a medium recyclables container unless the customer requests a small or large container;

c. Licensed haulers may provide additional recyclables containers to any residential customer to prevent overflow and mixing recyclables with trash;

d. Licensed haulers shall refuse to service any recyclables container that fails to comply with SCRAP contamination rules or may treat contaminated recyclables as trash;

e. Recyclables containers provided for any customer shall be clearly distinguishable from trash containers and shall be located proximal to and as convenient as trash containers.

B. Commercial and Special Services:

1. Commercial: If a licensee provides trash collection to a commercial customer, the hauler must also provide recycling containers with at least one-half (1/2) volume of the size of the trash container, or service equivalent of fifty percent (50%) the size of trash and shall have discretion to establish separate rates for recycling. Upon request of a commercial customer, a licensee shall provide separate containers for glass and/or organics and shall have discretion to establish separate rates for such services; provided, however, a licensed hauler shall provide glass recycling service to commercial businesses that have mandatory requirements to recycle glass under title 5, chapter 6 of this code (e.g., restaurants, bars, taverns, tap houses).

2. On-Call: On-call customers with collection service more frequently than once in any calendar month shall be subject to the recycling requirements.

3. Valet: If a hauler provides valet trash collection service less frequently than bi-weekly, then only the recycling requirements of this chapter apply. If hauler provides more frequent than bi-weekly service, then volume-based rates apply.

4. Group Accounts: Licensee shall provide trash collection service in a manner that results in a selection by each individual resident of a level of service form the range of volume-based service options.

C. Glass/Organics for Special Services (i.e., On-Call, Valet, Group Accounts): A licensee has discretion to provide customers with separate containers for glass and/or organics and shall have discretion to establish separate rates for such services.

D. Exceedances and Overloading: Licensed haulers shall refuse to service any recyclables container under subsections B and C of this section that fails to comply with SCRAP contamination rules or may treat contaminated recyclables as trash. When a customer under subsections B and C of this section overloads the container after being notified by the hauler more than three (3) times, a licensed hauler shall provide a container with the next size up in capacity and shall charge accordingly.

E. Education and Outreach: Licensee shall notify all residential and commercial customers of the provisions and guidelines related to these regulations on an annual basis. All notification and guidelines shall be distributed by electronic mail or hard copy delivery to the customer account. Licensee shall maintain a website that includes current residential and commercial collection options and a list of recyclables accepted by SCRAP.

F. Implementation Dates:

1. Service to Residential Customers:

a. No later than October 1, 2023, licensed haulers shall convert ninety percent (90%) of residential service accounts to volume-based rates and meet all requirements of this chapter;

b. No later than December 1, 2023, licensed haulers shall convert one hundred percent (100%) of residential service accounts to volume-based rates and meet all requirements of this chapter;

2. Service to Group Accounts: No later than April 1, 2024, licensed haulers shall convert group accounts to volume-based rates and meet all requirements of this chapter;

3. Service to Valet Customers: No later than April 1, 2024, licensed haulers shall convert valet customers, with bi-weekly service or more frequent than bi-weekly service, to volume-based rates and meet all requirements of this chapter;

4. Service to Commercial Customers:

a. No later than June 1, 2024, licensed haulers that provide trash collection to a commercial customer under this section shall deliver at least fifty percent (50%) of recyclables containers and initiation of recyclables collection services to the commercial customers; and

b. Not later than June 1, 2025, licensed haulers that provide trash collection to a commercial customer under this section shall deliver one hundred percent (100%) of recyclables containers to the commercial customer.

G. Exemptions/Waivers: Licensed haulers may submit a written request to the director of public works or their designee for a delayed implementation or for other exemptions from this code based on good cause. (Ord. 5, Series 2017; amd. Ord. 24, Series 2022)